Stop Chasing Scores and Start Building Authentic Relationships


Stop Chasing Scores and Start Building Authentic Relationships

Help lessen the stress by building trusted relationships and open lines of communication with your clients. Learn the secrets to create authenticity within the marketplace and how to transform the customer experience from ordinary to extraordinary through “inoculation strategies.”

In this webinar you will learn:

  • The best way to get real with clients through the homebuilding process
  • Cultivate cooperation instead of breeding distrust
  • Open lines of communication with buyers

Tim Bailey | Avid Ratings - Chief Strategy Officer

Tim has spent most of his career in the construction industry, starting at 16 years old by working summers as a site laborer. He earned his Bachelor of Science degree from Wilfrid Laurier University in Waterloo, Ontario and has worked as a carpenter, project manager, new home salesperson, and vice president for a Canadian-based home builder. As Chief Strategy Officer of Avid Ratings, Tim helps the building industry leverage research, data, and analytics to create customer experience excellence.